Case Study Review: Astrata and CDPHP
NLP and AI-powered chart abstraction solution that achieved 7x efficiency improvement on prospective review gap closure. Take on year-round prospective HEDIS® on your entire population with confidence.
Get opportunity reports across your entire population at the start of the prospective season and know what rates you can expect if you close all your NLP opportunities. Now you can prioritize and plan, with the confidence that you’re maximizing the value your year-round team can produce by targeting the right measures at the right time of the year.
Astrata’s NLP is trained to meet the NCQA specification standard, identifying evidence at the top of what the HEDIS® specifications allow. Elevate all members of your team to the top of their game and reduce variations between them.
For measures that still allow hybrid review, you can expect a reduction in the no. of chart chases required as you would have already closed some of the gaps in the sample during the prospective review. For measures that are no longer hybrid, you can maintain your rates at the hybrid level.
Your providers will be happy to see better rates, but not at the cost of constant interruptions to their work for additional documentation. If you’re already experiencing provider abrasion with HEDIS®, you won’t want the abrasion to scale with your record review. If you have access to your provider’s data, you will reduce the no. of gaps you will need to request documentation for as Astrata will help your abstractors close gaps where the NLP finds evidence in the existing documentation.
Number of charts to review
500,000
Estimated number of gaps to close
50,000
Average number of charts reviewed per abstractor per day
100
Abstractor days to close all gaps
500,000/100 = 5,000
Number of abstractors on team
5
Number of days for team to close all gaps
5,000/5 = 1000 Yikes!
Number of charts Astrata flagged for review (Number of charts to review 500,000)
55,000
Estimated number of gaps to close
50,000
Average number of charts reviewed per abstractor per day
100
Abstractor days to close all gaps
55,000/100 = 550
Number of abstractors on team
5
Number of days for team to close all gaps
550/5 = 110 Now we’re talking!